A passenger’s claim of being charged extra for a suitcase on Namma Metro has triggered an online storm, with commuters divided over fairness and practicality.
Bengaluru: A seemingly small incident on Namma Metro has snowballed into a larger debate over accessibility and fairness. A commuter, Avinash Chanchal, took to X to share that he was asked to pay Rs 30 for carrying a suitcase during his ride. Calling it an unnecessary burden, he argued that Bengaluru Metro was already one of the costliest in the country and that such charges only excluded citizens from accessing metro.
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I am absolutely stunned that I had to pay 30rs in the Bangalore metro for this bag. The Bangalore metro is already the most expensive in the country, and this just adds to the burden.
This is just another example of how the @OfficialBMRCL is excluding people from accessing metro. pic.twitter.com/syJX8elbhh— Avinash Chanchal (@avinashchanchl) August 16, 2025
The post quickly went viral, drawing widespread reactions. While several commuters echoed his frustration, many others justified the policy. Supporters of the charge said oversized bags often block space in crowded trains, and the rule only applies to luggage that doesn’t fit the security scanner.
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On the other side, many felt the system was unfair in the absence of dedicated luggage racks. “Paying extra makes sense only if proper space is given. Right now, passengers are charged for just holding their bags,” one commuter noted.
The discussion soon spilled into Bengaluru’s larger mobility woes. Some argued that with traffic congestion worsening, commuters are left with no option but to use the metro even if charges rise. Others pointed to inconsistencies, alcohol, power tools, or certain electronics aren’t allowed at all, but large bags attract a fee instead of being banned outright.
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For many, the debate reflects an uneasy truth: Bengaluru’s metro, hailed as a lifeline, is also becoming a site of growing frustrations.
The newly inaugurated Yellow Line, flagged off by Prime Minister Narendra Modi last week, connects RV Road to Bommasandra. While the line has drastically cut travel time, commuters have flagged issues such as lack of seating and waiting spaces at stations, confusing station name changes, and overcrowding due to 25-minute train intervals.
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